Posts Tagged ‘credibility’
Website Design and Credibility
We have all heard that substance is more important than presentation; and by extension, it could be argued that website content is likely to be judged on the basis of what it expresses, not how ideas are visually dressed up. Although substance is important, it is surprising how much additional influence superficial trappings contribute to users’ perceptions of web content.
Eight Principles of Successful Non-Profit Web Projects
While working for the United Nations, in 2002, I visited three organizations that operated top class websites: ELDIS, OneWorld.net and SciDev.net. Each of them had a reputation for excellent news services, publication quality, knowledge management and above all—buzzing online communities. The purpose of my mission was to research their success secrets in order to guide our organization through the process of developing our own global web project. After three days of meetings, which resulted in volumes of notes and technical details, all our discussions boiled down to just eight simple principles, which are summarized below.