Privacy Policy

This website is owned and operated by AlterSpark. We are committed to protecting the privacy of our visitors while they interact with the content, products and services on this website (the “Site”). This Privacy Policy applies to the Site only. It does not apply to other websites to which we link.

Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it.

You agree that your use of the Site signifies your assent to this Privacy Policy.

1. Information Collected

We collect two types of information from you:
i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups or emails), and ii) information that is derived through automated tracking mechanisms.

We collect personally identifiable information when you choose to use certain features of the Site, including: i) making purchases, ii) consenting to receive email or text messages about upcoming promotions or events, iii) consenting to receive email, iv) participating in our educational forums, iv) commenting on articles, and others. When you choose to use these additional features, we require you to provide your “Contact Information” in addition to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses. We do not collect or store any credit card information in our Site, nor do we have access to this information, as financial transactions are processed through established e-commerce platforms such as PayPal and Stripe.

2. Cookies

Our site uses “cookies” and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorised access to the user’s information while they are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site.

In the course of serving advertisements to this site, our third-party advertisers may place or recognise a unique “cookie” on your browser.

3. How We Use Your Information

AlterSpark.com only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

AlterSpark.com will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of AlterSpark.com unless required to do so by law. Further, AlterSpark.com reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.

Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site.

AlterSpark.com may use your personal information for target advertising toward you based on things such as region, gender, interests, goals, habits, etc.

We may permit certain trusted third parties to track usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links and assist in fulfilling your orders.

Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.
We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control.

AlterSpark.com may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.

WE ARE NOT LIABLE OR RESPONSIBLE FOR THE PERSONALLY IDENTIFIABLE OR OTHER INFORMATION YOU CHOOSE TO SUBMIT IN FORUMS SUCH AS A DISCUSSION GROUPS, VIRTUAL CLASSROOMS OR ANY OTHER PUBLICLY ACCESSIBLE AREA OF THE SITE OR USED IN OUR TRAINING.

We use non-identifying and aggregate information to better design our website and for business and administrative purposes. You will receive notice if your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information.

4. How We Protect Your Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is 100% secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

5. Accessing and Updating Your Personal Information and Preferences

We provide mechanisms for updating and correcting your personal information in our services. If you are a registered user, you may access and update your registration information and preferences. If you are not registered, you can update your information by sending a message to us through the email address listed at the bottom of this Privacy Policy.

6. Your Control Over Email Opt-ins and Opt-outs

At any time, you may opt-in or opt-out of our email subscriptions and notifications. If you wish to change your subscriptions, or unsubscribe, you may do so at any time. In most cases, you will find an unsubscribe link at the bottom of each message, where you will have full control over your subscriptions.

We will inform you of the content of each email communications before you opt-in, so that you can make an informed choice. In most cases, when opting-in, we will send you an email to confirm that we have accurately recorded your email address. In some cases, this email will provide further details about subsequent messages, so that you can decided whether to opt-in or not. The choice is yours.

We use different email technologies for electronic communications with current students, alumni, people using our cloud platforms, and people in third party cloud tools such as accounting tools, or event registration systems. We have different policies over the use of these types of communication.

7. Transactional Emails

Transactional emails are messages that support the use of online systems. We use transactional emails in our learning platform, classroom ticketing system, student communications, cloud tools, and other online systems. If you do not wish to receive transactional emails, you can control this by deleting your account or by not using the product or service that employs transactional emails. Opting-out of transactional emails can render the systems unusable. If you do not receive emails from our learning management system, you cannot retrieve lost passwords and may lose access to the system. AlterSpark will not be responsible for any damage caused by blocking transactional emails.

8. Student and Alumni Emails

We use a separate email system for managing electronic communications with current students, alumni, and those associated with our educational services. If you wish to opt-out of these, send a request to us at the email address listed at the bottom of this Privacy Policy. Our student communications are all-or-nothing, so if you opt-out, you will never hear from us again, and may miss important alumni updates, services, and special offers. If you wish to opt-back-in, you will need to send a request by email that includes your ticket purchase number, course location, and original ordering address so we may verify your status as an alumni.

9. Disclaimer to Security

By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. While no electronic communication is 100% secure, we use HTTPS encryption, with third party security certificates, along with domain, server and application-level security measures, to keep our safety above industry standards.

10. Notification of Changes

AlterSpark.com reserves the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

11. Contact Information:

If you have any questions or concerns regarding this Privacy Policy please contact AlterSpark at:

AlterSpark Corp.
193 Augusta Avenue, Lower-level
Toronto, Ontario
M5T2L4
Canada

Email: [email protected]
Phone: +1 416 921-2055

Effective and last updated: 3 August 2019