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Check out our FAQ, or get in touch!
Call (888) 977-2055 Mon to Fri 9:00-5:00 or email any time: team (at) alterspark.com.
How registration works
After ordering your ticket, you’ll receive a confirmation message and email, along with a PDF containing all the details. Soon after, we will invite you and anyone you’ve purchased a ticket for, to complete a brief pre-workshop registration form.
AlterSpark’s guarantees, terms and conditions
To ensure that you have a great experience after registration, our Guarantees, Terms and Conditions provides you with flexible options. Here are some of the guarantees that we are proud to offer.
100% Satisfaction Guarantee
We’re so confident you’ll love our workshop, that we offer a 100% money-back guarantee to anyone who attends and wishes to withdraw by 10:30 on the first day. This policy ensures that we deliver on our promise to provide the best content and training on digital psychology.
Flexible refund and exchange policy
In the event that something comes up, and you’re unable to attend a workshop, we offer several options for you to obtain a refund, to transfer your ticket, or to shift your seat to a future date or alternative venue.
Alternative payment methods
We understand that institutional policies may make it difficult for you to order your tickets online, and that some people experience problems with online payment systems. If you have any complications, contact us to discuss alternative payment options. We’re happy to help.
We offer additional discounts for students, academics, and professionals from non-profit organization and government. Claim your discount by sending an email to firstname.lastname@example.org from an organizational or university email address, specifying which discount you’d like a code for, along with the workshop title, city and date.
Canadian prices & tax, eh?
Since our prices are listed in USD, we’re helping Canadians offset the exchange rate by slashing 10% off all Canadian workshops, and also including your tax obligations within the ticket price. Your receipt will show the portion of tax paid to our friends at CRA.